The Effect of Training Methods on Employee Performance in an Organization Case Study: Nkozi Hospital
Author: BYAMUGISHA PHIONA
Supervisor: Maurice Mukokoma
The study was conducted at Nkozi Hospital in Mpigi District and it focused on the effect of training methods and employee performance. The study was boosted by the phenomenon that despite the prevalence of various employee training methods, a number of organizations do not apply training to their employees and yet it is one of the key components of performance.
In this study, two approaches; qualitative and quantitative research methods were used to collect data. The quantitative approach focused on analyzing the effect of training methods on employee performance while qualitative approach was used to analyze non- numerical data which included statements of respondents, perceptions, ideas, views and attitudes towards training methods and employee performance in Nkozi Hospital. During the research both primary and secondary data sources were used, where the primary data was collected using a questionnaire and open ended questions. Secondary data was also accessed by reading reports, journals, and text books in relation to training methods.
As pertains objective one which is to establish a relationship between on- the- job training and employee performance, it was revealed that there is a positive relationship between on-the job training whereby the majority of the respondents expressed that on the job training emphasizes learning by practice whereby employees do hands on activities and they gain experience and this helps to improve quality and productivity which later becomes cost effective in order to produce better end results. Trainees perform specific tasks through instructions given to them by the trainer though few respondents disagreed with the statement that commitment and competition are promoted among employees.
Looking at the second objective which is to evaluate the influence of job rotation on employee performance, it was disclosed that job rotation provides employees with opportunities hence gaining a variety of skills for a job which promotes flexibility and motivation among employees and problems are easily solved as soon as possible however there were some respondents who disagreed that job rotation does not reduce boredom but only said it increases the workload. Lastly, the third objective is to assess the effect of off job training on employee performance where it was discovered that employees are able to pay more attention to the material being taught and minimize on the destructions at the workplace and this helps them to improve on their communication and interpersonal skills that increases efficiency and competency of the organization through exploring their core competences though it may be costly to some organizations to train their employees using off the job training.
The researcher recommends Nkozi Hospital to involve its employees in training and should choose the training method carefully; they should select a method that brings out better results at the end of the training period. Nkozi Hospital should sensitize its employees about the effect of training on employees when they engage in training, Nkozi Hospital always hire people especially experts outside to train its employees and this will help to improve on its performance because they are exposed and have better skills as compared to the trainers within the organization and lastly there are important areas that need further research